About Us
Welcome to My Heart My Love Gifts LLC, specializing in customized heartfelt message gifts with jewelry, acrylics, artworks, woodworks, and specialty items. We are Cyndy and Eric Johnson, a husband and wife team located just southeast of San Antonio, Texas.
We live away from the hustle and bustle of the city with 20 little legs currently running around here all day. That's 3 cats and 2 dogs of course. *smile* All of our kids are furry, have four legs, and are rescues. We support our local animal rescues at every opportunity. Sadly, we lost our 6th fur baby, Milo, early in 2023.
We have had a home-based business creating custom and personalized gifts and home decor for over 12 years, selling largely on Amazon and Etsy. In 2020, we decided to create My Heart My Love Gifts LLC, an online family gift shop. We are focused on giving customers a reliable and trustworthy source to find special gifts for family and friends for all occasions. Our heartfelt message gifts are so popular that we now put our full-time effort into creating these meaningful gifts that we hope will foster happy memories for many years to come.
Everything we sell is created, manufactured or assembled in the USA, and shipped in the USA. We design everything in our home location in Texas and ship from our home base in Texas as well as USA fulfillment partners in Florida and Pennsylvania to ensure the fastest delivery possible. We offer free economy shipping throughout the continental U.S.
We are dedicated to an excellent customer service experience. It would be unrealistic to guarantee 100% perfect customer experiences. However, we can guarantee that in the very rare instance that anything goes wrong, we will quickly do whatever is in our power to make it right.
Thank you for considering our family business. We hope to provide you with an excellent online shopping experience. We welcome the opportunity to serve you.
Any questions at all, reach out to us:
Email - support@myheartmylove.com
Call or Text - (210) 650-2822
We personally handle ALL of our customer service. Our direct and very fast Customer Service hours are Monday-Friday 9AM-4PM Central Time. We don't farm out customer service, so at nights, weekend, and holidays, we ask for your patience and grace as we do need to take a break.
We provide a lot of helpful information here to quickly answer almost every question.